About the Role

Our client is a fast-growing organisation in the vocational and technical education space, operating government-partnered Centres of Excellence (CoEs) in advanced manufacturing and technical skilling. With a network scaling from 4 to 15-20 centres over the next 12 months, they need a Centre Operations Head to build the systems, processes, and governance frameworks that ensure every centre runs to the same standard - regardless of geography.

What You Will Do
- Design and implement SOPs, dashboards, and governance frameworks to standardise operations across 15-20 training centres.
- Track and interpret centre-level KPIs - attendance, trainer performance, batch completion, certification, and placement outcomes.
- Conduct periodic visits across centre clusters to audit delivery quality and enforce operational standards.
- Direct a team of 36 internal technical trainers on delivery standards, content packaging, and classroom conduct.
- Implement a Train-the-Trainer (TTT) framework for continuous trainer development and performance management.




- Build operational playbooks that enable rapid, standardised onboarding of new centres as the network scales.
- Oversee curriculum application and periodic review; provide user requirements to the central LMS team.
- Manage centre-level budgets, reporting, and compliance with government programme standards.

What We Are Looking For
- 7-12 years of experience in vocational education, technical skilling, or multi-location training operations.
- Demonstrated experience managing multiple training centres, campuses, or skill delivery locations simultaneously.
- Solid systems thinking - able to design scalable operating models, governance structures, and SOP-driven processes.
- Technical bent of mind with working knowledge of manufacturing or engineering; deep domain expertise in any specific trade is not required.
- Comfortable with periodic travel across centre clusters.
- Prior experience in similar technical trainin

📌 Centre Operations Head (Navi Mumbai)
🏢 Arthan
📍 Navi Mumbai