Risk Management & Compliance Manager (Mumbai)

Risk Management & Compliance Manager (Mumbai)

21 Aug
|
Important Group
|
Mumbai

21 Aug

Important Group

Mumbai

Responsibilities:




Enterprise Risk Management
Own organisation -wide Risk Register (RISK Matrix) with clear mitigation deadlines & owners.
Implement proactive RAID Logs for Delivery & Support teams.
Conduct periodic risk review meetings with functions (Delivery, P&C;, CRM, Finance, Legal, InfoSec).




Compliance Monitoring & Control
Govern adherence to ISO 27001 controls, privacy regulations, NDA terms, and client compliance
requirements.
Align delivery governance to CMMI L5 practices (metrics, audits, improvements).
Coordinate internal audits & readiness for external audits (ISO, client assessments, security reviews).




Policy & Process Oversight
Ensure organisation -wide compliance with:
Data handling & InfoSec policies
Vendor onboarding & background checks
Access controls & offboarding
Delivery governance policies (PMO, Change Control, Defect Handling, Documentation Standards)




Incident & Breach Management
Own the Incident Reporting & RCA Framework with closure timelines and preventive actions.
Act as escalation SPOC for process violations, access breaches, commercial deviations, or regulatory
risk.
Reporting & Governance Dashboard
Publish monthly Compliance & Risk Dashboard to EXCO with status: Red/Amber/Green.
Track slippages and push corrective actions with leadership sign -off.




Reporting & Governance Dashboard
Publish monthly Compliance & Risk Dashboard to EXCO with status: Red/Amber/Green.
Track slippages and push corrective actions with leadership sign -off.




Support
Sales & Delivery with compliance inputs for RFPs, SoWs, Contracts,
Security Responses, QBRs.
Participate




in client audits and governance reviews as compliance representative





Requirements

Required Skills & Experience



- 12 -15
+ yrs in Risk, Compliance, Delivery Governance, PMO, or Security
Compliance within IT services.

- Hands -on
understanding of ISO 27001, GDPR/DPA, CMMI, IT service governance,
audit frameworks.

- Experience
working closely with Cross -functional teams – Delivery, Architecture,
QA, P&C;, CRM, Finance, Legal.

- Ability
to design policies, track control gaps, drive enforcement, and escalate
when required.





Behavioural Attributes


- High
integrity and courage to challenge gaps.

- Detail -oriented
with solid follow -through.

- Strong
documentation discipline.

- Confident
in communication with CXOs & clients.

- Bias
for proactive governance rather than reactive policing.





Success Metrics (KPIs)


- Reduction
in repeat incidents/non -compliances

- Audit
success rate (internal + external + client)

- % of
governance SLAs met across functions

- On -time
closure of risks & corrective actions

- CSAT
confidence on compliance (client + internal)










📌 Risk Management & Compliance Manager (Mumbai)
🏢 Important Group
📍 Mumbai

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