A receptionist is the first point of contact for visitors and clients. Their main roles and responsibilities include:

Greeting visitors and directing them to the appropriate person or department.

Answering, screening, and forwarding incoming phone calls.

Responding to emails and customer inquiries professionally.

Scheduling appointments and managing calendars.

Maintaining the reception area to ensure it is clean and organized.

Receiving, sorting, and distributing mail and deliveries.

Keeping visitor logs and issuing visitor passes when required.

Performing basic administrative tasks such as filing, photocopying, scanning, and data entry.

Managing office supplies and placing orders when needed.

Handling customer complaints or directing them to the appropriate staff.

Assisting with meeting room bookings and preparing meeting spaces.

Maintaining confidentiality of company and client information.

Key skills for a receptionist

Excellent communication and interpersonal skills

Customer service orientation

Qualified appearance and attitude

Organizational and time management skills

Multitasking ability

Computer proficiency (Microsoft Office, email, scheduling software)

Attention to detail

Problem-solving skills

📌 High Profile - Receptionist (Bengaluru)
🏢 Care Events
📍 Bengaluru