21 Aug
|
Recognized
|
Ahmedabad
21 Aug
Recognized
Ahmedabad
Role: Portfolio Resolution Manager
We are looking for a Portfolio Resolution Manager who will be responsible for monthly collection target, drive collection through agency, handling critical & high value cases individually and provide resolution
to FOS/Agency queries. They will also be responsible for various MIS pertaining to their designated areas.
Responsibilities:
- Collection of monthly collection targets
- Empanelment of agency and their management.
- Preparing Individual MIS for daily receivables and reporting the same to ARM
- Mentoring Collection Agents / DRAs
- Liasioning with police authorities and local corporates.
- Consistently and effectively follow up with agencies & negotiating with the customers, in specific cases.
Education, Experience & Skillset
- Graduate
- 4+ years of experience in retail collection operations management in banking & ARC environment and should have produced tangible results in collection.
- Must have handled a large team of FOS 8 -10+
- Good knowledge & contacts on processes involved towards repossession of used assets.
- Experienced in environment preferring high level of service standards, implementing operational policies and delivering seamless credit processes, compliance with set guidelines.
- Basic MS Office (Excel, PowerPoint, Word)
- CMS Management & Trails updating
Others