About the Role:

We are seeking a detail-oriented and proactive Operations Support professional to join our Trade Credit Line of Business team, supporting US clients. The ideal candidate will have hands-on experience in the Trade Credit industry and insurance operations, coupled with strong communication skills and proficiency in MS Office tools.

Key Responsibilities:

- Provide day-to-day operational support for Trade Credit processes aligned with US client requirements.

- Attend regular US client calls to address operational updates and issues.

- Create, update, and maintain operations and SOP documents ensuring accuracy and accessibility for the Trade Credit team.

- Access and manage client systems, ensuring data integrity and timely reporting to internal teams.

- Deliver weekly execution data reports and foster continuous engagement with stakeholders.

- Identify, recommend, and implement process improvements to enhance operational efficiency.

- Manage operational inventory effectively to meet Service Level Agreements (SLAs).

- Ensure all operational activities are thoroughly documented within the appropriate client systems and workflows.

Qualifications & Skills:

- 4 to 5 years of proven experience working in Trade Credit industry operations, specifically servicing US clients.

- Proven experience working in Trade Credit industry operations, specifically servicing US clients.

- Strong background in Insurance operations within Trade Credit is mandatory.

- Proficient in Microsoft Office Suite with advanced skills in Excel.

- Excellent verbal and written communication skills in English.





- Ability to analyze operational workflows and suggest efficiencies or improvements.

- Strong organizational skills with the ability to handle multiple tasks and meet deadlines.

- Comfortable working in a hybrid environment, with mandatory office presence on Wednesdays and Thursdays.

Additional Information:

- This role requires effective collaboration with US-based clients and internal teams.

- The candidate should be detail-focused and committed to maintaining high standards of accuracy and quality.

Requirements

Requirements:

- Experience:

- Minimum 4 to 5 years of hands-on experience in Trade Credit operations supporting US clients.

- Strong background in Insurance operations related to Trade Credit.

- Technical Skills:

- Proficient in MS Office, especially Excel (advanced formulas, data analysis).

- Comfortable using client systems and maintaining accurate operational data.

- Communication:

- Excellent verbal and written English communication skills.

- Ability to effectively participate in US client calls and collaborate with global teams.

- Operational Skills:

- Ability to manage operational inventory and meet defined Service Level Agreements (SLAs).

- Solid attention to detail with excellent organizational skills.

- Capability to identify, implement, and manage process improvements within operations.

- Work Schedule:

- Must be available to work from the office every Wednesday and Thursday.

- Flexibility to work with US client time zones during calls and meetings.

- Educational Qualifications:

- Bachelor’s degree in Business, Finance, Insurance, or related field preferred.

📌 Operation Support - Trade Credit (Pune)
🏢 Leading
📍 Pune