About the Role:

We are looking for experienced Microsoft Dynamics CRM
Professionals (Technical or Functional) who are passionate about delivering
robust CRM solutions. The ideal candidate will have hands -on experience in
Dynamics 365 CE (Customer Engagement), excellent analytical and problem -solving
skills, and the ability to work in a client -facing environment.

Key Responsibilities:

For Technical Consultant:

- Design, develop, and customize Dynamics 365 CE
solutions using plugins, workflows, Power Automate, JavaScript, and C#.

- Integrate Dynamics CRM with other business systems
using Azure, APIs, or middleware.

- Develop reports and dashboards using Power BI or SSRS.

- Manage and maintain CRM environments, deployments, and
version upgrades.

- Work closely with Functional Consultants and business
users to translate requirements into technical solutions.


For Functional Consultant:

- Gather, analyze, and document business requirements and
translate them into CRM solutions.

- Configure entities, forms, views, business rules, and




workflows within Dynamics 365.

- Provide functional expertise in modules like Sales,
Customer Service, Marketing, or Field Service.

- Conduct user training, UAT sessions, and ensure smooth
adoption of CRM systems.

- Collaborate with technical teams to ensure business
requirements are accurately implemented.

Required Skills & Qualifications:

- 4–10 years of experience in Microsoft Dynamics CRM /
Dynamics 365 CE.

- Solid understanding of CRM architecture, entities,
workflows, and business process flows.

- Hands -on experience with Power Platform (Power Apps,
Power Automate, Power BI) is preferred.

- Knowledge of integration tools, Azure services, and
Dataverse is a plus.

- Excellent communication, client interaction, and
documentation skills.

- Microsoft Certifications (Dynamics 365, Power Platform)
are an advantage.

Why Join Us:

- Opportunity to work on end -to -end CRM implementation
and support projects.

- Collaborative and learning -focused environment.

- Exposure to latest Microsoft technologies and
enterprise clients.