21 Aug
|
Recognized
|
Gurugram
21 Aug
Recognized
Gurugram
This role is for one of the Weekday's clients
Min Experience: 0 years
Location: Gurgaon
JobType: full-time
As a Lead Qualifier, you’ll be the crucial link between potential customers and their next exciting journey. Your role will ensure that travellers receive a smooth, engaging, and personalized experience. If you’re passionate about travel and enjoy guiding others toward their dream adventures, this position is for you.
Key Responsibilities
- Lead Assessment: Evaluate marketing-generated leads to identify prospective customers for holiday quotations.
- Customer Engagement: Promptly reach out to new leads to maximize conversion opportunities.
- Qualification: Understand customer needs, assess fit, and qualify leads based on intent, preferences, and requirements.
- Pipeline Conversion: Convert qualified leads into active prospects by forwarding them for detailed consultation or initiating the quotation process.
- Collaboration: Partner with sales and travel advisors to ensure a smooth transition of qualified leads and enhance customer experience.
- Database Management: Keep detailed, accurate records of lead interactions and statuses in the CRM system while ensuring timely follow-ups.
- Quick Response:
Maintain fast turnaround times for initial lead engagement to boost conversion rates and customer satisfaction.
Requirements
- Communication: Excellent verbal and written communication skills with the ability to build rapport quickly.
- Analytical Ability: Solid skills in evaluating and prioritizing leads, with an eye for high-potential opportunities.
- Proactive Approach: Self-driven, quick to respond, and able to take ownership of leads and follow-ups.
- Customer-Centric Mindset: Capable of understanding customer needs and engaging in a consultative manner.
- Organization & Multitasking: Comfortable managing multiple leads simultaneously in a fast-paced setting.
- Target Orientation: Demonstrated ability to achieve or exceed lead qualification and conversion goals.
- Experience: Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles is preferred.
Benefits
- Competitive salary and benefits
- Attractive sales commission structure
- A collaborative and ambitious team environment to support your growth
Skills
- Communication
- Logic and Reasoning
📌 Lead Qualifier (Gurugram)
🏢 Recognized
📍 Gurugram