Job Title: Lead Atlassian Administrator

Job Summary: We are
seeking a highly skilled and experienced Lead Atlassian Administrator to manage
and evolve our Atlassian ecosystem, including Jira, Confluence, and related
applications. The ideal candidate will have extensive hands-on experience in
administration, support, and customization of both on-premises and cloud
variants of Atlassian tools. This role requires strong collaboration skills to
work across teams and support end users effectively.

Responsibilities:

- Administer and support Atlassian Cloud tools, including Jira
Software, Jira Service Management, Confluence, Bitbucket, Bamboo.

- Configure and maintain Atlassian tools to meet business needs and
follow established standards.

- Collaborate with cross-functional teams to integrate Atlassian
tools with other systems.

- Manage permissions and access control via Atlassian Access for
corresponding tools and projects.

- Develop, POC, and maintain custom marketplace plugins, workflows,
and reports as needed.

- Create training curriculums for various Atlassian users and provide
training as needed.

- Stay up-to-date with the latest Atlassian tools and technologies.

- Promote the use of Global and Project Jira Automation across
existing projects to optimize operational processes.

- Develop best practices for administering Jira effectively over the
long term.

- Create comprehensive documentation to cover Atlassian Cloud
ecosystem management and standards for shared Atlassian components.

- Monitor audit logs of Atlassian products to identify any anomalies
in tool usage.





- Provide user management support and training to end users.

- Lead/support UAT and production rollouts.

- Address issues promptly and respond positively to setbacks and
challenges with a mindset of continuous improvement.

- Give constructive feedback to team members and set clear
expectations.

- Help the team in troubleshooting and resolving complex bugs.

- Carry out POCs to ensure that suggested design/technologies meet
requirements.

Qualifications:

- Bachelor’s or master’s degree in Computer Science, Information
Technology, or a related field.

- 7+ years of relevant experience, with at least 3 years of
administering Atlassian Datacenter tools in a corporate environment.

- Solid proficiency in administration and support activities of both
on-premises and cloud variants of Jira, Confluence, and JSM.

- Extensive hands-on experience in setting up, configuring, and
managing Atlassian DC or Cloud.

- Experience with automation and scripting to streamline workflows in
Jira and JSM.

- Proficiency in configuring workflows, screens, fields, permissions,
and other Jira components.

- Hands-on experience with the installation and upgrade of Atlassian




applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr).

- Knowledge of at least one scripting language such as Python or
Groovy.

- Experience in migrating and consolidating projects and spaces
between Atlassian instances.

- Strong expertise in creating Jira dashboards, queries, and reports.

- Ability to write JQL (Jira Query Language) for advanced searches
and reporting.

- Understanding of Agile and Kanban methodologies.

- Agile project management experience: 2+ years of experience
designing and customizing workflows, managing project permissions, and
optimizing project lifecycle management within Jira and Confluence.

- Certifications and experience: At least one Atlassian Cloud/Jira
certification (ACP) and an understanding of advanced Jira Query Language
(JQL), workflow schemes, and project templates.

- Excellent communication skills with the ability to consult with
scrum masters, project managers, stakeholders, and technical teams to
deliver solutions that meet requirements.

- Proactive, self-motivated, and self-managed.

Preferred Qualifications:

- Certification such as Jira Administration for Datacenters is a huge
plus.

- Experience working with DevOps and Agile processes and transforming
them into Jira workflows.

- Experience in building training programs and conducting training
for other team members in Atlassian tools.

- Strong communication and collaborative skills.

- Drive industry standards on Atlassian tools and Agile practices.

📌 Lead Atlassian Administrator (Mumbai)
🏢 Important Group
📍 Mumbai