This role is for one of the Weekday's clients

Salary range: Rs 800000 - Rs 1000000 (ie INR 8-10 LPA)

Min Experience: 4 years

Location: Pune

JobType: full-time

The Jewellery Store Manager is responsible for driving sales, delivering exceptional customer experience, and ensuring smooth day-to-day store operations. This role involves leading customer interactions, managing inventory, coordinating with internal teams, and maintaining high standards of store presentation and service.

Key Responsibilities

- Engage with customers to understand their needs and effectively present jewellery products with complete and accurate descriptions.
- Influence purchase decisions through consultative selling and strong product knowledge.
- Address customer queries, concerns, and objections in a professional and timely manner.
- Follow up with customers to build long-term relationships and drive repeat business.
- Ensure the store is clean, secure, and visually appealing at all times.
- Oversee billing and payment transactions and ensure proper preparation of merchandise for delivery.




- Contribute to team goals by supporting colleagues and achieving collective sales targets.
- Monitor store inventory levels, anticipate customer demand, and ensure optimal stock availability.
- Prepare sales reports and customer relationship insights by analyzing sales data and identifying trends, complaints, and improvement opportunities.
- Focus on customer retention by maintaining relationships with existing clients and onboarding current customers.
- Coordinate with internal departments for smooth operations, deliveries, and issue resolution.
- Utilize ERP systems and retail software (such as Magento, Ameo, or similar platforms) for inventory management, billing, and reporting.

Skills

- Jewellery Sales & Retail Operations
- Customer Relationship Management
- Store Operations & Inventory Control
- Team Coordination
- ERP & Retail Systems
- Sales Reporting & Analysis
- Customer Retention & Relationship Building

📌 Jewellery Store Manager (Pune)
🏢 Important Business
📍 Pune