This role is for one of Weekday’s clients
Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA)
Min Experience: 2 years
Location: Raipur, Chhattisgarh
JobType: full-time

About the Role:

We are seeking an experienced and detail-oriented International Ticketing Executive to join our growing team. The ideal candidate will play a critical role in managing flight and travel bookings for international clients. This role requires a deep understanding of global travel regulations, proficiency in ticketing systems, and the ability to provide end-to-end support, including hotel booking knowledge via platforms such as Myunn.com.

If you’re a travel professional with excellent communication skills, a customer-first mindset, and a strong grasp of international ticketing procedures, we encourage you to apply.

Key Responsibilities:

- Flight Ticketing (International):
Handle bookings, reservations, and cancellations for international air travel using global distribution systems (GDS) like Amadeus, Galileo, or Sabre.
Ensure accuracy in fare rules, ticket issuance, refunds, and exchanges.
- Hotel Coordination:
Assist customers in identifying hotel accommodation using platforms such as Myunn.com or other B2B/B2C hotel platforms.
Match client preferences and budgets with suitable hotel options, ensuring quality and satisfaction.
- Visa and Travel Documentation:
Guide customers on visa processes, documentation, and travel insurance requirements.
Ensure all documents are in order before finalizing bookings.
- Client Interaction and Service:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.




Address any concerns and resolve travel-related issues proactively to ensure customer satisfaction.
- Computer Proficiency:
Utilize Computer Vision-enabled systems (if applicable within internal tools) for document scanning, ticket validation, or travel ID checks.
Work with CRM systems and ticketing software to manage client data efficiently.
- Payment and Reporting:
Manage payment transactions for bookings.
Prepare and maintain reports related to sales, refunds, customer queries, and cancellations.
- Cross-functional Coordination:
Liaise with internal departments like customer support, finance, and operations for seamless service delivery.
Coordinate with airline partners and hotel vendors for booking confirmations and dispute resolutions.

Required Skills & Qualifications:

- Minimum 2+ years of experience in international ticketing and travel operations.
- Proficiency in using GDS platforms (e.g., Amadeus, Galileo, Sabre).
- Familiarity with hotel booking platforms such as Myunn.com is an added advantage.
- Working knowledge or exposure to Computer Vision technologies (preferred but not mandatory).
- Excellent verbal and written communication skills.
- Strong customer service orientation and interpersonal skills.
- Ability to multitask and prioritize work in a rapid-paced environment.
- High level of accuracy and attention to detail.

Preferred Qualifications:

- Degree or diploma in Travel & Tourism, Hospitality, or related fields.
- Certification in IATA or travel ticketing courses.
- Prior experience working in a travel agency or corporate ticketing environment.

📌 International Ticketing Executive (Raipur)
🏢 Important Group
📍 Raipur