Job Description:

We Are Hiring Branch Collection Manager ( Unsecured Loan) In Vadodara.

Job Title: Branch Collection Manager – Unsecured Loan

Responsibilities:

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Supervise and manage a team of field and tele-calling collection executives.

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Monitor daily collections and follow-ups for overdue unsecured loans.

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Set targets for collection staff and track performance against KPIs.

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Ensure timely follow-up and recovery of delinquent accounts.

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Coordinate with legal teams on recovery through legal channels when required.

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Analyze collection data to identify risk patterns and problem accounts.

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Ensure compliance with regulatory guidelines and company policies.

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Maintain MIS reports, recovery dashboards, and branch performance metrics.

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Train and mentor team members for better efficiency and customer handling.

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Resolve escalated customer issues with professionalism and tact.

Requirements:

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Bachelor’s degree (MBA preferred).

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4–6 years of experience in unsecured loan collections, with 1–2 years in a managerial role.

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Strong leadership and team management skills.

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Valuable understanding of the collections lifecycle and legal recovery process.

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Excellent communication, negotiation, and analytical skills.

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Proficient in MS Office and collection management tools.

📌 We Are Hiring Branch Collection Manager (Vadodara)
🏢 Mspire Ventures
📍 Vadodara