Job
Title :

Functional Analyst

Qualification
:

BTech,B.E

Experience
:

7 to 11 Years

Must
Have Skills :

- Proven
experience defining and delivering enterprise-level digital
experiences.

- Strong
understanding of digital technologies, web infrastructure, and
content delivery networks (e.g., Akamai).

- Familiarity
with content management systems, chatbot frameworks, and web
analytics tools.

- Experience
working with cross-functional teams including developers, designers,
and marketers.

- Solid
analytical, communication, and documentation skills.

Good
to Have Skills :

- Experience
with global site rollouts, localization, and governance.

- Working
knowledge of Azure, Salesforce, or Adobe Experience Cloud or
Umbraco CMS.

- Familiarity
with WCAG (Web Content Accessibility Guidelines) accessibility
standards and regulatory compliance.

Roles
and Responsibilities :

- Website
Experience Ownership:

- Lead the
functional definition and roadmap of the Arrow ECS global website,
home page,



and high-traffic user journeys.

- Partner with
UX/UI teams to design intuitive, consistent top nav, footer, and
global navigation structures.

- Digital
Engagement Tools:

- Define
business and functional requirements for chatbots, live agents, and
other conversational AI tools.

- Collaborate
with vendors and internal teams to implement and enhance digital
engagement tools.

- URL and Content
Strategy:

- Develop and
maintain a strategic URL structure that aligns with SEO best
practices and localization needs.

- Arrow Partners
with marketing, content, and SEO teams to ensure findability and
optimal user navigation.

Location
:

Bangalore,Hyderabad,Chennai

CTC
Range :

25 LPA

Notice
period :

30 Daya

Shift
Timings :

General

Mode
of Interview :

Virtual

Mode
of Work :

Hybrid

Mode
of Hire :

Permanent

Note
:

NA

📌 Functional Analyst (Bengaluru)
🏢 Recognized
📍 Bengaluru