- Plan, develop, organize, write and edit operational procedures and manuals

- Write easy -to -understand user interface text, online help and developer guides

- Manage updates and revisions to technical literature

- Develop comprehensive documentation that meets organizational standards

- Work with internal teams to obtain an in -depth understanding of the product and the documentation requirements

- Write user -friendly content that meets the needs of the target audience

Skills:

- Experience working in a technical writing position

- Positive written communication skills - Should be able to write in explanatory and procedural styles for multiple audiences

- Ability to research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

- Ability to independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

- Basic familiarity with the SDLC and software development

- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

Behavioural: