21 Aug
|
Mspire Ventures
|
Vadodara
21 Aug
Mspire Ventures
Vadodara
Job Description:
We Are Hiring Collection Executive - ( Unsecured Loan) In Vadodara.
Job Title: Collection Executive
Responsibilities:
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Contact customers through phone calls, emails, or visits to collect pending payments.
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Follow up regularly with defaulters to ensure timely recovery.
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Maintain updated records of interactions, payments, and follow-ups.
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Explain repayment terms and assist customers in setting up payment plans.
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Escalate complex or non-responsive cases to senior management or legal team.
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Achieve assigned monthly and quarterly collection targets.
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Ensure adherence to regulatory and organizational collection practices.
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Provide daily/weekly reports on collection status to the reporting manager.
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Maintain professionalism and empathy while handling sensitive financial situations.
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Collaborate with internal teams to resolve customer issues and disputes.
Requirements:
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Minimum qualification: 12th pass; Graduation preferred.
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1–3 years of experience in collections (preferably in financial services).
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Valuable communication and negotiation skills.
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Ability to handle pressure and meet targets.
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Basic computer literacy and familiarity with CRM tools.
📌 We Are Hiring Collection Executive (Vadodara)
🏢 Mspire Ventures
📍 Vadodara