21 Aug
|
Recognized
|
Sahibzada Ajit Singh Nagar
21 Aug
Recognized
Sahibzada Ajit Singh Nagar
Job description:
Position Overview
We are hiring motivated professionals for our International BPO operations focusing on outbound calling for global clients. This role involves high -volume English calling to international markets (US/UK), lead generation, customer support, and sales conversions in a fast -paced 24/7 workplace.
Key Responsibilities
- Execute 100+ outbound calls daily to generate leads, set appointments, and close sales.
- Handle international customer inquiries, upsell products/services, and resolve issues via phone.
- Accurately log all calls, outcomes, and follow -ups in CRM systems (e.g., Zoho CRM, Salesforce).
- Achieve daily/weekly targets for calls, conversions, and quality scores.
- Participate in team huddles, script reviews, and process training sessions.
- Work in rotational shifts, including night shifts to align with international time zones.