Customer Support Executive (Fresher) -Kolkata

Customer Support Executive (Fresher) -Kolkata

21 Aug
|
Recognized
|
Kolkata

21 Aug

Recognized

Kolkata

Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments.




Job Title: Customer Support Executive




Interview Location: Kolkata


Mode of Interview: Virtual


Experience: 0 -1 years


Notice Period: Immediate


Work Mode: wfo


Shift: US shift






About the Role


We are looking for enthusiastic and dedicated Customer Support Executives to join team. As a Customer Support Executive, you will be the frontline representative of our customer service team, providing excellent communication and support to our clients and users. This is an exciting opportunity for freshers and entry -level candidates who are passionate about customer experience and service excellence.







Key Responsibilities


- Respond to customer queries via phone, email, and chat in a professional and timely manner.


- Provide accurate information, troubleshooting assistance, and support to customers.






- Maintain a high level of customer satisfaction through effective communication.


- Handle inbound customer issues and follow up on requests through to resolution.


- Escalate unresolved issues to appropriate channels while ensuring proper documentation.


- Achieve daily and weekly performance targets.


- Work collaboratively with the team to drive quality customer support outcomes.







Skill Requirements

- Excellent Communication Skills – Strong verbal and written English.


- Customer support and service orientation.


- Ability to handle stressful situations with patience and professionalism.


- Positive attitude and willingness to learn.


- Valuable problem -solving abilities.


- Comfortable working in rotational shifts.







Additional Details:




Experience Requirement: 0 -1 years




Must -Have: Excellent Communication




Qualification: Graduation and above




Interview location: Kolkata




Mode of Interview: Virtual




Work Mode: Wfo




Shift: US Shift




Salary: 2.5 LPA




Employment type: Full time


📌 Customer Support Executive (Fresher) -Kolkata
🏢 Recognized
📍 Kolkata

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Operations & Pricing Executive - USA (Palakkad)

Operations & Pricing Executive - USA (Palakkad)

22 Aug
|
SCM BPO
|
Palakkad
  • 22 Aug
  • SCM BPO
  • Palakkad

• Daily Pricing & • Operations for Air Freight & • Ocean Freight • Procurement & • Pricing for Air & • Ocean from all co loaders & • Vendors • Execute full set of AWB/BL / Import/ [...]

Optometrist and Senior Optometrist (Bengaluru)

Optometrist and Senior Optometrist (Bengaluru)

22 Aug
|
Specsmakers
|
Bengaluru
  • 22 Aug
  • Specsmakers
  • Bengaluru

Company Description Specsmakers is India’s fastest-growing eyewear brand, serving over 10 million customers through more than 250 stores across the country. Since 2007, the company has focused on pr [...]

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive (fresher) -kolkata / kolkata

Operator (Vadodara)

Operator (Vadodara)

22 Aug
|
KAAPRO
|
Vadodara
  • 22 Aug
  • KAAPRO
  • Vadodara

Urgent requirement for Operators /n Location: GIDC Kabilpore, Navsari, Gujarat /n CNC Turning Operator /n Operate CNC Turning machines to manufacture precision components as per engineering drawings. [...]

Operations Team Member-WBG OPERATIONS (OPS)-Commercial Operations (Mumbai)

Operations Team Member-WBG OPERATIONS (OPS)-Commercial Operations (Mumbai)

22 Aug
|
Kotak Mahindra Bank
|
Mumbai
  • 22 Aug
  • Kotak Mahindra Bank
  • Mumbai

Description We are looking for a meticulous and proactive Operations Team Member to join our Commercial Operations team within the Wholesale Banking Group (WBG). The ideal candidate will be responsib [...]

Subscribe to this job alert:

Get the latest job offers by email for: customer support executive (fresher) -kolkata / kolkata