21 Aug
|
Recognized
|
Bengaluru
21 Aug
Recognized
Bengaluru
Job Title : Assistant Store Manager
Department : Retail Stores
Reports To : Store Manager
Role Summary : The Assistant Store Manager supports the Store Manager by
achieving sales targets, ensuring operational excellence, and
fostering exceptional customer experiences through team leadership
and collaboration.
Key
Responsibilities
: Customer Focus
â Assist in fostering a customer -centric culture by ensuring
exceptional customer service.
â Exhibit emotional intelligence to build trust and rapport with
customers.
â Handling escalated customer queries, concerns, and feedback
with professionalism and empathy.
â Monitor adherence to company policies and guidelines by all
team members.
Sales Mastery
â Contribute to driving the store sales targets, including
category -wise goals.
â Assist in leveraging data insights to optimize inventory and
identify growth opportunities.
â Collaborate with the Store Manager and Visual Merchandising
(VM) team to maintain impactful in -store displays.
Leadership Excellence
â Support the Store Manager in motivating the team to achieve
high performance through coaching and recognition.
â Assist with resolving team conflicts and fostering a
collaborative work environment.
â Assist in conducting on -the -job training (OJT) and support
employee development through constructive feedback.
â Assist in employee schedules, provide feedback on
performance reviews.
Change Management
â Adapt quickly to new business strategies and processes,
ensuring smooth implementation within the team.
â Promote flexibility and enthusiasm for adopting new processes
and technologies.
Decision -Making
â Provide input and support for data -driven decisions that
enhance customer satisfaction and operational efficiency.
â Assist in analysing store performance metrics and
implementing improvements.
Store Operations Excellence
â Maintain outstanding store condition, ensuring it is clean,
organized, and visually appealing.
â Supervise daily store operations, including stock management,
visual merchandising, and shrinkage prevention.
â Ensure the store maintains compliance with company
standards through regular checks and audits.
â Handle administrative tasks such as preparing reports and
assisting with scheduling.
Candidate
Requirement
: â HSC with 5+ years of Experience / Bachelors Degree with 3+
years of experience, specifically in fashion retail industry ,
must be at a Team Leader/Team handling role for min 6
months .HSC qualification with 5+ years of experience in
Fashion Retail
â Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
and retail POS systems.
â Exceptional customer service skills, including active listening,
problem -solving, and the ability to build solid customer
relationships.
â Proven ability to drive sales, meet targets.
â Ability to motivate, guide, and develop a team.
â Excellent communication, interpersonal, and conflict resolution
skills.
â Ability to effectively manage multiple priorities and ensure
smooth and efficient store operations.
📌 Assistant Store Manager - HSR Layout - Bangalore (Bengaluru)
🏢 Recognized
📍 Bengaluru