Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with current, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Position Overview

The Assistant Selling Manager contributes to the financial growth of the company by ensuring customer service exceeds beyond expectations, operational integrity in how we operate, and development and promotability of our human resources. He or she will be responsible for support the goals of the company and individual store. The Assistant Selling Manager can also have specialty within the store, including merchandising, inventory, or project related.

Essential Duties & Responsibilities

Clienteling
Create and foster a database of Club Monaco customers
Implement a Personal Shopper Program
Provide unsurpassed customer service at all times




Implement a monthly outreach program to update client base as new product reaches the store
Brainstorm ideas for in store events
Partner with store management team and district manager to execute store events
Field customer inquiries, including questions about a specific product, quality issues, return policy questions, etc.
Implement a system to track monthly sales, number of inquiries, type of inquires, etc.
Lead Product Knowledge sessions for store staff
Communicate product and customer feedback to managers Will also assist the SM or GM with the following areas: Operational Duties
Responsible for opening and closing the store on designated shifts
Ensure monitoring and execution of daily payroll goals
Assume Store Manager responsibilities in his or her absence
Organize schedules for Managers-in-Training, and Stylists Financial
To achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results

📌 Assistant Store Manager- Sherway Gardens (Malihabad)
🏢 Club Monaco
📍 Malihabad