Collection Executive – Real Estate | CRM | Kandivali, Mumbai

? Location

Kandivali, Mumbai

? Salary

₹25,000 – ₹30,000 per month

? Working Hours

Monday to Friday: 10:00 AM – 6:30 PM
Saturday: 10:00 AM – 4:00 PM

About The Role

We are looking for a proactive and detail-oriented Collection Executive with prior experience in the Real Estate industry to join our CRM team. The ideal candidate should have hands-on experience in customer collections, banking coordination, documentation, and maintaining payment records while ensuring excellent customer service.

Key Responsibilities

Follow up with customers regarding outstanding payments and collections.
Coordinate with banks for home loan processing, documentation, and disbursement.
Liaise with brokers and channel partners for smooth sales and payment coordination.
Handle customer documentation and resolve payment-related queries.
Maintain collection records, payment trackers, and MIS reports.
Ensure timely collection of dues and regular follow-up with customers.




Coordinate with internal teams to ensure smooth transaction processing.
Maintain accurate documentation and compliance with company processes.

Required Qualifications

Bachelor's degree in any discipline.
2–5 years of experience in the Real Estate industry (Mandatory).
Hands-on experience in customer collections and payment follow-ups.
Valuable understanding of banking processes, loan documentation, and disbursements.
Strong communication, coordination, and customer relationship skills.
Proficiency in MS Excel and preparing MIS reports.
Ability to manage multiple follow-ups while maintaining high accuracy.

Preferred Skills

Strong negotiation and follow-up skills.
Excellent organizational and time management abilities.
Customer-centric approach with attention to detail.
Ability to work independently and as part of a team.

Job Details

Department: CRM
Industry: Real Estate
Employment Type: Full-time
Work Location: On-site – Kandivali, Mumbai

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