Tele-sales Specialist (Chennai)

Tele-sales Specialist (Chennai)

21 Aug
|
Surescout.in
|
Chennai

21 Aug

Surescout.in

Chennai

At Surescout.in, hiring isn’t just a process — it’s our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where they can truly thrive.

We are currently hiring a Tele-sales to join our client's team in Chennai.

DESIGNATION : Tele-Sales
DEPARTMENT : Sales & Business Development
LOCATION : Thoraipakkam, Chennai
EMPLOYMENT TYPE : Full-Time

ROLE OVERVIEW

The Tele-Sales will be the first point of interaction for many prospective customers enquiring about their home interiors. The role involves understanding customer requirements, building trust through conversations, coordinating showroom visits and design consultations, and ensuring consistent follow-up throughout the customer journey.

KEY RESPONSIBILITIES

We are looking for individuals with strong communication skills, emotional maturity, customer engagement ability, and consultation-oriented follow-up skills.





• Engage with new and existing customer enquiries through calls and follow-ups.
• Understand customer requirements, project timelines, and interior expectations.
• Qualify leads and coordinate showroom visits, design consultations, and site meetings.
• Build positive customer relationships through professional and meaningful conversations.
• Share company profile, portfolio, process details, and appointment information confidently.
• Maintain and update lead details in CRM / Excel systems.
• Coordinate with Sales and Design teams for customer appointments and follow-ups.
• Ensure timely and consistent customer engagement until consultation and conversion stages.
• Support the overall customer journey from enquiry to business opportunity.

REQUIRED SKILLS

• Robust verbal communication skills in Tamil and English.
• Excellent customer handling and relationship-building ability.
• Confidence in handling conversations

📌 Tele-sales Specialist (Chennai)
🏢 Surescout.in
📍 Chennai

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