Job Description
Job Description
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We are looking for a Customer Success Executive to join our team and act as the primary
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point of contact for our clients. The ideal candidate will ensure a smooth onboarding
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experience, maintain strong client relationships, and drive customer satisfaction and
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retention.
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Key Responsibilities
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∙Serve as the primary point of contact for assigned clients and manage day-to-day
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communications.
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∙Ensure successful product adoption, and address their initial queries for customers
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∙Understand customer needs and provide timely solutions or escalate to the technical
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team when required.
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∙Maintain and track client accounts, ensuring high satisfaction and retention.
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∙Collect feedback from customers to improve products, services, and processes.
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∙Work closely with the sales and product teams to support customer requirements and
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identify upsell opportunities.
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Required Skills & Qualifications
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∙Bachelor's degree in any discipline (BBA, BCom, BE, or related fields preferred).
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∙0–1 years of experience in Customer Success, Client Servicing, or Support roles.
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∙Excellent verbal and written communication skills in English.
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∙Strong problem-solving skills and the ability to handle customer queries effectively.
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∙Positive attitude, team player, and willingness to learn.
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Benefits:
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∙ Competitive salary.
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∙ Opportunities for professional growth and development.
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∙ A dynamic and cooperative work environment.
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If you are someone with a passion for technology and customer engagement, we invite you to be part of our growing team
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Location: Chennai - Mogappair
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Experience: 0-1 Year
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To Apply: Send your resume to
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[email protected] or Whatsapp (phone hidden)
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Walkin Details
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Linz Technologies CDC 3 Office
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Mogappair - Chennai
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Timings - 10am - 4pm (Monday - Friday)
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www.linztechnologies.com
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www.linztechn
📌 Customer Success Executive (Coimbatore)
🏢 Linz Technologies
📍 Coimbatore