Job Description

HCLTech is hiring for International contact Center - Senior Process Associate on 7th and 8th Aug,2026 (Inbound calls)

/n

Walk-in Drive Details:

/n

Date: 7th and 8th Aug,2026 - Friday and Saturday

/n

Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1

/n

Time: 10AM - 3PM

/n

HR Contact Name: Judith

/n

Please carry anyone Government ID proof.

/n

Job Description – International contact Center (Voice Process - Inbound calls)

/n

Location: Chennai, India

/n

Business Unit: Retail Banking – Mortgages & Consumer Lending

/n

Reporting To: Team Leader / Operations Manager

/n

/n
- Work Location: Sholinganallur
/n
- Designation: Associate/ Analyst
/n
- Process: Inbound Call
/n
- Experience: 1-3 years in International Voice Process
/n
- Education Eligibility:



12th Pass / Any Graduate / Postgraduate
/n

/n

Key Responsibilities:

/n

/n
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
/n
- Handle inquiries related to products, services, data, and client accounts
/n
- Manage multiple client queries efficiently using workflow tools
/n
- Maintain accurate records of customer interactions in internal systems
/n
- Collaborate with internal teams to resolve client issues effectively
/n
- Ensure client satisfaction with service excellence and a customer-first approach
/n

/n

Regards

/n

Judith

📌 HCLTech is hiring for International contact Center (Salem)
🏢 HCLTech
📍 Salem