Senior Director - Prod Support - IN
Professionals in this job family work on supporting, troubleshooting, deploying and developing application. They work across the complete application stack and are responsible for end-to-end observability, availability, reliability and capacity for the application.

Key Responsibilities and Duties
They interact with business and external users, application development, Cybersecurity and infrastructure teams to ensure application(s) are delivering intended business demand and expectations.
The job also requires understanding and execution of DR/HA/Cloud resiliency.
Professionals in this job family may require to develop tooling to improve efficiency and fix & enhance applications.
Educational Requirements
University (Degree) Preferred
Work Experience
10+ Years Required
Physical Requirements
Physical Requirements: Sedentary Work

Career Level
11PL
Application Support Senior Director with Asset Management or global investment bank experience
Related Skills
Agile Methodology, Continuous Integration and Deployment, Data Analysis,



Debugging, DevOps, Enterprise Application Integration, Operating Systems Management, Problem Solving, Programming, Software Development, Software Development Life Cycle, Web Application Development
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Prospect Employer. TIAA does not discriminate aga

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