Key Responsibilities
· Own day-to-day relationship for an assigned set of 8-10 clients
· Maintain the daily SOW delivery tracker for assigned clients — deliverable, owner, due date, status
· Run weekly client check-ins; flag scope or delivery risk early
· Coordinate with SEO, Paid Media, Social, Technology, and Content teams to keep delivery on schedule
· Review and send the monthly client report under their own name
· Act as first point of escalation on client matters before Head of Client Servicing & Delivery

Must-Have Skills / Screening Criteria
· Proven track record owning multiple client relationships simultaneously (5+ concurrent accounts)
· Comfortable presenting numbers and status in a client meeting independently
· Organised, tracker-driven working style
· Confident escalating problems early rather than late

Positive to Have
· Prior experience in an education-sector or higher-ed client portfolio
· Exposure to digital marketing SOWs/retainer structures

📌 Account Manager (India)
🏢 GladOwl Web Solutions
📍 India