Job Requirements
Lead, coach, and motivate the sales team to achieve performance targets and drive overall sales growth.
Ensure superior customer service and maintain high customer satisfaction levels, fostering long-term relationships.
Conduct regular visits to the top twenty in-fold and out-of-fold customers to strengthen relationships and identify sales opportunities.
Address and resolve customer complaints and issues promptly and professionally, maintaining the brand's reputation.
Monitor inventory levels and ensure adequate stock of spare parts, maintaining optimal Min-Max inventory levels to meet customer demand.
Manage the branch's budget, ensuring effective cost control and profitability while meeting sales targets.
Oversee the recruitment, training, and development of a skilled, motivated sales team to drive business performance.
Conduct performance evaluations, provide constructive feedback, and implement improvement plans for team development.
Ensure strict adherence to dealership policies,



procedures, and relevant industry regulations.
Oversee the safety and security of the branch premises, staff, and assets, ensuring a secure working environment.
Provide regular reports on branch performance, activities, and sales progress to senior management for strategic decision-making.
Drive the utilization of Cummins tools and processes, including the Cummins Sales Process and Customer Relationship Management (CRM), to enhance sales effectiveness and customer engagement.

Work Experience
Strategic Sales & Business Growth
Branch Profitability Management
Government Tender & Contract Management
Railway & Powergen Customer Management
Inventory Optimization
DG Set & Cummins Product Understanding
Team Leadership & Development
Commercial Acumen
Customer-Centric Approach
Operational Excellence

📌 Branch Manager (Varanasi)
🏢 Phenom Training Account
📍 Varanasi