Join our team and play a key role in delivering operational excellence through efficient workflow management, process compliance, and continuous improvement initiatives.
Key Responsibilities
✅ Drive Operational Performance
Achieve productivity targets of 120+ workflows per person across 1st and 2nd handling activities.
Manage workflow volumes effectively to support business requirements.
✅ Ensure Timely & Accurate Processing
Complete all fresh and exception workflows within 3 business days.
Maintain high levels of processing accuracy and quality.
✅ Own Business KPIs
Maintain zero overdue workflows aged over 3 days.
Keep workflow inventory aligned with one day’s inflow volume.
Proactively identify and address workflow backlogs.
✅ Support Continuous Improvement
Contribute to process optimization, workflow reduction, and FTHR improvement initiatives.
Support automation and digitalization projects through testing, validation, and process expertise.
✅ Maintain Compliance & Controls
Adhere to company policies, internal controls, and approved operating procedures.




Ensure compliance with RICC SOPs and risk management requirements.
✅ Demonstrate Strong Team Values
Exhibit professionalism, accountability, and a customer-focused mindset.
Complete mandatory training on time and actively participate in team engagement initiatives.
Consistently demonstrate Maersk Values and Behaviors.
What We're Looking For
Strong attention to detail and commitment to quality.
Ability to manage priorities in a fast-paced operational setting.
Continuous improvement mindset with a focus on efficiency and automation.
Strong collaboration and stakeholder management skills.
Commitment to compliance, controls, and operational excellence.
Be part of a team that drives performance, innovation, and exceptional customer outcomes every day.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applica

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