Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst - Transformation
In this role, you will:

Analyse end-to-end business processes and systems to understand design impacts across Business, IT and Operations.
Support process re-engineering and provide detailed process design guidance, balancing risk, cost and end-to-end efficiency.
Perform impact assessments for change requests (design/scope/time/budget/effort)



and provide accurate delivery estimates for new requirements or scope changes.
Help build control structures and KPI scorecards to track milestones, budget, resourcing and employee engagement; trigger mitigations where needed.
Partner with markets/regions to understand regulatory requirements plus customer and competitive dynamics.
Support the Product Owner by gathering customer insights and championing customer preferences to shape product direction.
Provide product/sector/market expertise and help ensure the product delivers a robust value proposition and targeted business benefits.
Ensure value delivery by engaging customers and helping teams build the “right” product; communicate the product vision to delivery teams.
Support stakeholder management: showcase progress/products to stakeholders; manage defects and quality indicators within the delivery framework.
Collaborate effectively across

📌 Business Analyst (India)
🏢 HSBC Global Services
📍 India