Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Operations Support
About your role:
Client Service teams at Fiserv play an important role in supporting accurate and timely updates across client and merchant accounts. In this role, you will manage a wide range of account maintenance requests, ensure updates are completed in alignment with operational requirements, and help support billing readiness through accurate processing ahead of key monthly deadlines. You will review requests, determine appropriate actions, and work across teams to resolve issues while maintaining a high standard of quality and service.
What will you do?
Review, process, and complete a variety of account maintenance requests across client and merchant accounts.
Support updates including pricing changes, entitlements, demographic updates, and other account maintenance activities.
Assess incoming requests by using critical thinking to determine the appropriate action needed and ensure updates are completed accurately.
Investigate maintenance-related issues, clarify request details when needed, and help drive requests through to resolution.
Partner with internal teams to resolve account update issues and ensure changes are completed within required service timeframes.
Contribute to a team workplace focused on accuracy, timeliness, and meeting critical deadlines.
What will you need to know?
Bachelor’s degree or equivalent experience.
Typically, 3–5+ years of experience in merchant acquiring, payments, banking operations,
📌 Client Operations Support (Thane)
🏢 Fiserv
📍 Thane