Position Description

Specialist System Engineer Oracle SBC

This profile will be part of Video Conferencing & Communication Services [ VCS] part of UCS [ Unified Communication services] BL.

He/She will be working primarily on Telephony infra managing Oracle ECB, SBC and other integration to it. Job Role is to support global infra 24x7 and on call over the weekends.

Apart from managing the infrastructure he/she will be working on global project deliverables, new site commission/decommissions.

Profile

Very good understanding of Oracle SBC, ECB and administration experience on Voice protocols. Troubleshooting skills on Oracle SBC/ ECB
Basic knowledge of Network and Security platform.
Strong experience on IP telephony and it's monitoring tools.
Work experience on Configuration of Oracle SBC / ECB, Wireshark tool, Oracle EOM

Protocol Knowledge : SIP ,RTP ,TDM, ISDN ,UDP ,TCP ,TLS ,SNMP ,Radius ,LDAP ,DHCP ,DNS and HTTPS

Expert troubleshooting techniques in networking down to packet level analysis.
Good understanding on SIP RFC 3261
DHCP, DNS, Wins,



Active Directory knowledge is a must.
Strong analytical and troubleshooting skills

Proven ability to operate effectively within a high governance banking environment.

Candidate must perform consistently with strict adherence to all internal standards for incident management, change management and Problem management.

Ability to maintain appropriate level of communication on projects/tasks with peers
Positive business understanding and attention to detail and must be able to adapt to agile way of work.
Ability to promote cooperation and recognition of contributions to collective efforts
Should be flexible to work in shifts"

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

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📌 Specialist System Engineer-Oracle SBC (Bengaluru)
🏢 CGI
📍 Bengaluru