Role Purpose: Responsible for designing, implementing, and maintaining enterprise network infrastructure and plays a key role in troubleshooting complex issues, executing network projects, and driving operational excellence. This role focuses on ensuring network reliability, performance, and security while supporting business operations.
Key Responsibilities:
· Manages day-to-day network operations, including monitoring, incident management, and troubleshooting.
· Performs structured troubleshooting, problem management, RCA, performance optimization and escalations handling.
· Assists in design and implementation of scalable and secure network solutions.
· Supports network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements.
· Implements network security controls, ACLs, firewall policies, zero trust segmentation and access governance.




· Ensures end-to-end network observability, monitoring integration and proactive detection of performance degradation.
· Maintain accurate and up-to-date network change documentation, operational runbooks, and standard operating procedures to support knowledge management and team continuity.
· Guide junior engineers in the routine tasks and support escalations
Key Performance Indicators (KPIs):
· Network availability and performance SLA adherence
· MTTR & incident resolution effectiveness
· Network change success rate
· Network optimization gain metrics (latency, throughput, packet loss reduction)
· Control / policy compliance and standardization adoption
· Reduction in repeat network incidents

📌 Sr. Engineer (Chennai)
🏢 CBTS
📍 Chennai