About Aeris:

For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with cutting-edge technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth.

NOC Engineer
Network Operations Center (NOC) Engineers monitor applications and infrastructure for a IOT solution to proactively detect problems from a central location. They analyze problems, perform troubleshooting and incident response on the system, escalate to next level and track problems through to resolution.

Job Detail Function: Global Service Operations Center
Position: NOC Engineer
Location: Noida

Responsibilities:
- Alarms monitoring of Aeris application and infrastructure




- Proactively identify the problem and take the defined actions based on scripted method of procedures
- Provide expertise in monitoring to department peers
- Escalate the issue to next level and ensure the problem resolution
- Page the stake holders and Set-up the Incident management bridge for problem resolution
- Document the problem, impact and resolution delivered by SMEs.
- Managing multiple cases at one time while adding procedural documentation
- Manage your workload by accurately gauging timelines and meeting timelines
- Required to work in 24*7 shift

Candidate Prerequisites Qualifications:
Degree within Electronics Engineering/Telecommunication Engineering/ Computer Science/Computer Engineering or equivalent.
Years of experience: 2-5 years

Technical and/or functional skills:
- Consistent success in NOC or in an IT helpdesk within a high traffic, global enterprise environment.
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📌 NOC Engineer (Noida)
🏢 Aeris Communications
📍 Noida