Job Description
Technical Writer
KLA is seeking a skilled Technical Writer to join our Services team. This role is essential for developing high-quality technical and user documentation for customers and service engineers, ensuring clarity and precision for both technical and non-technical audiences.
Responsibilities:
- Create, develop, plan, write, and edit user manuals, upgrade procedures, factory automation manuals, online help, and release notes.
- Conduct interviews with various users and technical/engineering/product staff to gather data for documentation, interfacing with functional organizations to develop content.
- Research and convert technical information into manual and/or web-based documents for non-technical and technical users.
- Conduct review meetings and discussions independently with engineering and technical staff.
- Support testing and validation of recent procedures and methods, improving steps and developing new content if needed.
- Follow documentation best practices, formats, and templates, learning new software, tools,
and techniques for high-quality documentation.
- Produce products that conform to company documentation and quality assurance standards, recommending formats responsive to technical and customer requirements.
- Exert good project management skills on assigned projects, conducting reviews with stakeholders, providing regular updates, assessing risks and actions, and maintaining action trackers and project documentation.
- Involve stakeholders from various departments and assess the need to update documentation, monitoring errors, mistakes, and changes requested, and implementing them quickly.
- Strive to develop and maintain high technical skills, participating in technical activities to maintain skills on assigned products.
- Independently make decisions with minimal or no support from direct or indirect managers, leveraging functional groups, subject matter experts, and stakeholders to drive collective decisions.
- Work eff
📌 Technical Writer (Chennai)
🏢 KLA
📍 Chennai