Job Description

Responsibilities

Core:
- Analyze User Requirement Specifications (URS) to clarify project scope: feasible, standard, and out-of-scope elements.
- Provide full clarity to Project Manager on technical scope via project scope documents.
- Conduct site visits and line studies to identify key technical deliverables.
- Collect customer site details (dimensions, samples) for feasibility assessment.
- Perform feasibility/POC on customer samples using existing products.
- Conduct customer demos (standard products) and coordinate timelines with Operations.
- Take ownership of the region along with Service Team Lead to sustain customer relationships and ensure customer delight.

Internal Processes:
- Prepare and share Change Requests (CR) for customized scope.
- Conduct impact analysis or gap analysis with respect to technical specifications.
- Prepare feasibility reports differentiating minor and major customizations.




- Estimate effort and duration from cross-functional teams (CFTs) for customized projects.
- Build quotations based on project scope.
- Share customer URS with internal teams along with initial analysis and comments.
- Coordinate feasibility/POC setup with Operations.
- Provide technical coordination with cross-functional teams for setup, materials, timelines, and deliverables.
- Participate in Order-to-Project handover (SoS meetings).
- Support project customization evaluation documents and functional specifications for NPD by Product Management.
- Collaborate with Product Managers to enhance standard product offerings.

People Development:
- Promote cross-functional teamwork among associates.
- Provide inputs for enhancing skill sets of associates as required.

📌 Solution consultant (Guwahati)
🏢 ACG
📍 Guwahati