Req ID: 376430
We are currently seeking a Citrix L3 Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Description:
Overview
Key Responsibilities
- Engineering and Architecture
- Design, implement, and optimize Citrix XenApp/Virtual Apps architectures, multi-site/multi-zone deployments, and integration with identity, networking, and monitoring stacks.
- Lead version upgrades, migrations, and lifecycle planning across Citrix components and supporting infrastructure.
- Define standards and golden images for Citrix server builds, base OS hardening, packaging, and performance baselines.
- Platform Administration and Operations
- Manage Citrix databases: plan schema changes, coordinate maintenance, implement HA/DR, and ensure backup/recovery and performance.
- Implement and support Citrix Profile Management (UPM), SSON passthrough, and policy-driven user experience optimization.
- Oversee Citrix endpoint management: device enrollment, compliance policies, lifecycle management, and endpoint posture integration.
- Own capacity management (concurrency,
licensing, CPU/RAM/IOPS), patching strategy, and proactive health checks for large-scale estates (1,400+ servers / 7,000+ users).
- Application Virtualization Enablement
- Establish packaging standards (MSI/App-V/MSIX/AppLayering), versioning, rollback, and deployment automation.
- Build runbooks and reference architectures for repeatable app onboarding and updates.
- Reliability, Security, and Support
- Lead L3 incident response and problem management, drive root cause analysis, and implement permanent fixes.
- Develop monitoring and observability for user experience (logon times, brokering, session stability), infrastructure KPIs, and alerting thresholds.
- Enforce security best practices: hardening, least-privilege, certificate management, SSL/TLS, and integration with MFA/IdP.
- Maintain detailed documentation, CMDB accuracy, and change records; contribute to knowledge articles for L1/L2.
- Part
📌 CitrixEngineer (Bengaluru)
🏢 NTT
📍 Bengaluru