Lead - Operations (Appeal Support Specialist) (Gurugram)

Lead - Operations (Appeal Support Specialist) (Gurugram)

21 Aug
|
Alight
|
Gurugram

21 Aug

Alight

Gurugram

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:
Champion People- be empathetic and help create a place where everyone belongs.

Grow with purpose -Be inspired by our higher calling of improving lives.

Be Alight -act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

(THE ROLE)





The Appeals Support Specialist will provide administrative support and guidance to both the Appeal and Claims departments regarding disability and leaves administration through Third Party Administration services. This position will research each new appeal receipt to verify acceptance and assignment to the Appeal Specialists. Each receipt will be logged and assigned based on department guidelines and Client needs. Acknowledgement and general correspondence will be sent as needed, and future tasking established and set within multiple Claims payment systems. Additional duties will include the submission and monitoring of vendor-related services and the timely uploading of documents into the associated claim. File copy builds will also be a routine function within this role as well as the management of multiple mailbox systems. This role is clerical in nature requiring solid attention to detail and the ability to multi-task several Client and department processes for accuracy. May a

📌 Lead - Operations (Appeal Support Specialist) (Gurugram)
🏢 Alight
📍 Gurugram

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