Customer Care Manager (Bhopal)

Customer Care Manager (Bhopal)

21 Aug
|
Mahindra & Mahindra
|
Bhopal

21 Aug

Mahindra & Mahindra

Bhopal

Responsibilities & Key Deliverables
- To achieve Spare part targets through dealers/distributors.
- Governance of Spare part centre.
- Identification of distributors.
- Identification of 3 S dealers (Sales, Service & Spares), upgrading existing dealers to 3 S dealers ensuring growth & development.
- Scrutinize dealer’s financial health and do financial planning accordingly.
- Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of product - parts as per dealer)
- Implementation of strategy/schemes for recent product launch.
- Liaison with the Head CCM Farm Machinery and the dealers.
- Management & training of field staff.

Experience

1 - 5yearsof relevant experience in Harvester’s and Implement business.

Industry Preferred

Qualifications

General Requirements

Our commitment to Diversity, Equity, and Inclusion

📌 Customer Care Manager (Bhopal)
🏢 Mahindra & Mahindra
📍 Bhopal

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