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- Requisition Number: 58751
Job Location: Mumbai, IND
Global Grade: Band 7
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 23/07/2026
Posting End Date: 24/07/2026
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Key Responsibilities

Strategy
- Provide inputs in shaping the Retail Risk Operations strategic direction
- Work with in-country stakeholders to deliver against the Retail Risk Operations strategic initiative

Business
- Optimise operating efficiency while balancing the effectiveness of file processing within the Retail Risk Operations function.
- Ensure the cost budget in Credit Initiation is based on robust capacity plans and is delivered through a rigorous cost management discipline.

Processes
- Ensure that credit files are processed while adhering to the process standards defined by CCO, Retail Clients.
- Lead and drive standardisation,



automation and consolidation through re-engineering and process improvement initiatives.
- Leverage and build credit assessment infrastructure capability to optimize process efficiency.
- Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
- Implement the Operational Risk Framework in Retail Risk Operations and monitor the operational risk metrics to identify potential control weaknesses.
- Identify and track Key Performance Indicators (KPIs) to support strategy testing workplace and daily operations.

People & Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people, and ensure that hold

📌 Credit Analyst (Mumbai)
🏢 Standard Chartered
📍 Mumbai