Customer Care Manager (Lucknow)

Customer Care Manager (Lucknow)

21 Aug
|
Mahindra & Mahindra
|
Lucknow

21 Aug

Mahindra & Mahindra

Lucknow

Responsibilities & Key Deliverables
- To achieve Spare part targets through dealers/distributors.
- Governance of Spare part centre.Identification of distributors.
- Identification of 3 S dealers (Sales, Service and Spares), upgrading existing dealers to 3 S dealers ensuring growth and development.
- Scrutinize dealer financial health and do financial planning accordingly.
- Crucial role in explaining the schemes rolled out by company, deploying schemes at dealers/distributors, Customization of scheme (mix of productparts as per dealer.Implementation of strategy/schemes for current product launch.

Preferred Industries

Facility Management

Education Qualification




- Diploma in Engineering; Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in AgricultureGeneral Experience
- 1 - 5 years of relevant experience in Harvesters and Implement businessCritical Experience
- 1-5 years of experience in Harvester and Implements business.Experience of 1 - 2 geography/demography.Good knowledge of farm sector, tractor and implementsSystem Generated Core Skills
- Change Management
Communication Skills
Customer Relationship Management (CRM)
Market Penetration Strategy
Product Knowledge & Application
Team Management

System Generated Secondary Skills

Job Segment:Engineer, Engineering

📌 Customer Care Manager (Lucknow)
🏢 Mahindra & Mahindra
📍 Lucknow

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