Customer Experience Executive

Create Experiences. Build Relationships. Shape Every Customer Journey.

Location: Bengaluru
Experience: 2 + Years
Industry: Luxury Home Hardware | Interior Design |

This isn't a traditional customer support role.

It's an chance to become the voice of a premium brand that's redefining India's luxury architectural hardware industry.

At Mantara,every customer interaction matters. From the first product inquiry to post-purchase support, you'll play a key role in creating memorable experiences that build trust, strengthen relationships, and turn customers into lifelong advocates.

Why Join Mantara?

Shape the Future of a Fast-Growing Startup. Build Customer Experiences That People Remember

Customer experience is one of the biggest reasons customers choose to stay with a brand.

As part of Mantara's Customer Experience team, you'll work closely with Sales, Operations, and Leadership to ensure every customer interaction reflects the quality of our products and strengthens our brand.

You'll work closely with leadership to:




- Become the face and voice of a premium luxury brand.
- Contribute ideas that improve systems and customer satisfaction.
- Create partnerships
- Expand into new cities and markets
- Influence sales processes
- Learn customer psychology, communication, and business operations.

Who We're Looking For

We're looking for individuals who genuinely enjoy helping people, solving problems, and creating exceptional customer experiences. You'll thrive here if you:
- Enjoy helping people and building meaningful relationships.
- Naturally communicate with empathy and confidence.
- Stay calm and solution-oriented under pressure.
- Take ownership until every customer concern is resolved.
- Can work independently without constant supervision.
- Have strong attention to detail and organisational skills.
- Are curious, adaptable, and eager to learn.
- Believe great customer experiences create lasting business impact.
- Want your w

📌 Customer Experience Executive (Guttahalli)
🏢 MANTARA
📍 Guttahalli