Job Title: Telecaller Executive - Tourism &:*Sales & Customer:Type:* Full time To: Sales Manager / Team Leader

Job Overview

Key Responsibilities: Lead Generation & Sales
- Make outbound calls to warm leads generated through websites, social media, travel portals, and marketing campaigns.
- Convert travel inquiries into confirmed bookings by effectively presenting travel packages.
- Achieve monthly sales and booking targets.

Customer Consultation
- Understand customer requirements, including destination preferences, travel dates, budget, and group size.
- Recommend suitable domestic and international tour packages based on customer needs.
- Explain package details, itineraries, inclusions, exclusions, pricing, and payment terms clearly.

Customer Support
- Handle inbound customer inquiries professionally and promptly.
- Resolve customer queries related to travel packages, hotels, flights, transportation, visas, travel insurance, and other travel services.
- Coordinate with the operations team to ensure seamless booking and customer satisfaction.





Follow-up & Relationship Management
- Conduct regular follow-ups with prospective customers to maximise conversions.
- Maintain strong customer relationships to encourage repeat bookings and referrals.
- Collect customer feedback after tour completion to improve service quality.

CRM & Documentation
- Maintain accurate customer records, call logs, booking details, and follow-up schedules in the CRM system.
- Prepare daily, weekly, and monthly sales reports.
- Ensure all customer information is updated and maintained confidentially.

Qualifications
- Graduate in any discipline (Travel & Tourism, Hospitality, Business Administration, or related fields preferred).
- Minimum 6 months to 2 years of experience in Telecalling, Telesales, Customer Service, or Travel Sales.
- Freshers with excellent communication and sales skills may also apply.

Required Skills:
- Excellent communication skills in English and Hindi (additional re

📌 Tele Caller Executive (Paharia)
🏢 Tour Assistance India
📍 Paharia