Req ID: 60658
- Job Function: Software Engineering
- Posting Start Date: 22/07/2026
- Posting End Date: 29/07/2026
- Division: Digital
- Job Location: IND-Gurugram-IQ
- Advertised Salary: Competitive
Recruiter: Seema Shivakumar
Hiring Manager: Bernard Mensah
Career Grade: D
About the role:
As a Senior Ops Engineer, you will be a hands-on technical expert driving the day-to-day operational needs of the platform and the developers that use it. Working collaboratively across teams, you will develop and implement automated solutions, address operational challenges, and ensure the platform's robust performance and security. This role demands robust technical acumen, a proactive mindset, and the ability to influence platform improvements through technical excellence.
What you’ll be doing:
Platform Reliability and Security
Ensure the platform meets performance, availability, and reliability SLOs.
Proactively identify and resolve performance bottlenecks and risks in production environments.
Maintain and improve monitoring, logging,
and alerting frameworks to detect and prevent incidents.
Securing the platform using vendor and in-house best practices
Incident Management
Conduct post-incident reviews and implement corrective actions to prevent recurrence.
Develop and maintain detailed runbooks and playbooks for operational excellence.
Automation and Efficiency
Build and maintain tools to automate routine tasks, such as deployments, scaling, and failover.
Contribute to CI/CD pipeline improvements for faster and more reliable software delivery.
Write and maintain Infrastructure as Code (IaC) using tools like Pulumi or Terraform to provision and manage resources.
Contribute to cost optimisation efforts, tuning of deployments to make most efficient use of compute resources.
Collaboration and Mentorship
Collaborate with SRE, CI/CD, Developer Experience, and Templates teams to improve the platform’s reliability and usability.
Mentor junior engineers by sharing k
📌 Software Engineering Specialist (Gurugram)
🏢 BT
📍 Gurugram