FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

Client & User Support is an industry-leading and award-winning client service team starting in Hyderabad, focusing on people with a specialized knowledge of a select group of sophisticated software and product offerings. Initially, advisors will be tasked with supporting a wide-variety of clients using the FactSet workstation,



which will give the advantage of gaining knowledge and experience working with the different products clients use to obtain and analyze financial information. The team is composed of self-motivated individuals who thrive in a highly team-oriented environment and enjoy the challenge of independence, responsibility, and problem solving.

What You'll Do-
- Create custom FactSet models and screens
- Solve complex financial queries
- A proficient understanding of the FactSet Workstation, the content clients consume through FactSet, and Microsoft Excel
- Follow procedures for maintaining the highest level of quality support for all FactSet clients
- Share ideas and promote suggestions for improvement of workflows
- Cooperate and liaise with other FactSet groups, including Client Solutions, Sales, and Product Development
- Meet targets and goals set by exhibiting motivation and high performance
- Attend internal meetings and training sessions and complete projects as requested
- Keep up to date with the market we are operatin

📌 Advisor, Client Solutions (Hyderabad)
🏢 FactSet Research Systems
📍 Hyderabad