DESCRIPTION:
Amazon's Retail Business Services (RBS) Learning & Development (L&D;) team is looking for a passionate and experienced Senior Training Manager to join our team. This role will be responsible for managing and executing L&D; initiatives that support the business objectives of RBS within assigned Business Unit(s).

This role will drive training delivery, develop and implement standard work practices, and improve quality and performance results with a focus on core learning programs (Management and Leadership development, Executive Development learning technology training), and Training Return on Investment (ROI).

Key job responsibilities
- Partner with Business Unit leaders to understand performance goals, required YOY improvements, trend analysis, and provide training solutions to achieve these goals
- Manage end-to-end delivery of learning programs including Management and Leadership Development, Behavioral programs, and learning technology training
- Conduct needs analysis to identify skill gaps and develop data-driven learning solutions aligned to business priorities




- Design, develop, and deliver manager and leadership development programs including first-time manager onboarding, people manager effectiveness, and senior leader readiness curricula
- Own program management lifecycle for leadership development initiatives — from needs assessment and content design through pilot delivery, iteration, and scaled rollout
- Analyze Learning metrics to identify opportunities and measure Training Return on Investment (ROI) for assigned Business Unit(s)
- Facilitate train-the-trainer sessions to certify trainers within Business Units and ensure consistent delivery standards
- Drive standardization of learning solutions within assigned scope and contribute feedback for continuous improvement
- React quickly and efficiently to production imperatives, scheduling conflicts, and RBS-wide rollouts
- Manage escalations by driving best practices and influencing Learning

📌 Sr. Training Manager, Bos Learning and Development (Chennai)
🏢 ADCI MAA 15 SEZ
📍 Chennai