Job Summary

Key Responsibilities
- Provide technical support for desktops, laptops, printers, and other IT equipment.
- Monitor and troubleshoot network performance, connectivity, and system issues.
- Ensure data backup, antivirus protection, and cybersecurity best practices are implemented.
- Coordinate with vendors for hardware procurement, maintenance, and AMC support.
- Maintain IT inventory and asset records.
- Assist in setting up conference rooms, video conferencing tools, and office IT infrastructure.
- Document IT procedures, configurations, and troubleshooting steps.
- Ensure timely resolution of helpdesk tickets and user queries.
- Stay updated with emerging technologies and recommend improvements.

Required Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science,



or related field.
- 7- 10 years of experience in IT support or system administration.
- Good knowledge of Windows, MS Office, networking, and hardware troubleshooting.
- Familiarity with LAN/WAN, Wi-Fi, routers, switches, and firewall basics.
- Understanding of cybersecurity and data protection practices.
- Knowledge of cloud platforms, Office 365, or Google Workspace is an advantage.
- Solid problem-solving and communication skills.
- Ability to work independently and manage multiple tasks.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 IT Manager (Kandivali East)
🏢 Universal Education
📍 Kandivali East