Noida, Uttar Pradesh

Job Summary
SOC Governance Experience - Mandatory\
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- Reviewing SOC tickets and incidents for investigation quality, evidence completeness, severity accuracy, closure notes, and remediation tracking.\
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- Tracking SLA performance, breach risks, escalation delays, aging incidents, repeat offenders, and operational gaps.\
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- Driving governance calls, operational reviews, audit discussions, and service improvement actions with SOC leads, managers, and customer stakeholders.\
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- Maintaining governance trackers, quality scorecards, incident review summaries, action item logs, and compliance evidence.\
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- Identifying detection gaps, noisy use cases, false positive trends, automation opportunities,



log source issues, and process deviations.\
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- Supporting audit readiness by ensuring proper documentation, evidence retention, incident traceability, and adherence to agreed SOC operating procedures.\
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Key Responsibilities

Skill Requirements

Other Requirements
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📌 Track Lead (Noida)
🏢 HCLTech
📍 Noida