Country/Region: IN
- Requisition ID: 37011
- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:Sr Architect:
- Description:

Area(s) of responsibility:
Lead pre-sales pursuits (RFPs, RFIs, proactive proposals) across AIOps, Service Assurance, Infra & Application Monitoring, Event Management, and Automation/Orchestration — including multi-tower and managed-services deals.
- Architect end-to-end AIOps and observability solutions that ingest, normalize, and correlate high-volume telemetry (metrics, logs, traces, events) across cloud, on-prem, and hybrid estates to reduce client MTTD/MTTR.
- Design and embed Agentic AI solutions — autonomous/multi-agent frameworks, LLM-powered and function-calling agents — into enterprise ITSM and IT/Cloud Operations workflows.
- Conduct technical discovery and value-discovery workshops; convert client SLAs and reliability objectives into measurable SLIs/SLOs.
- Create solution designs, architecture blueprints, effort estimates, scope of work (SoW),



and pricing inputs in partnership with sales, bid, finance, and delivery teams.
- Lead OEM/tool evaluations and POCs, balancing features, scale, cost, and integration complexity; leverage OEM partnerships (Aisera, ServiceNow, Dynatrace, Splunk, etc.) for joint pursuits.
- Contribute to order-booking and revenue targets for the pursuit pipeline; review pricing benchmarks and effort-estimation models
- Act as the technical SME and trusted advisor in client orals, solution defense, and stakeholder discussions; own objection handling and win-theme alignment.
- Map client requirements into platform capabilities and a transparent implementation roadmap.
- Define, build, and present compelling demos and Proof-of-Value (PoV) engagements; maintain reusable demo assets and reference architectures.
- Ensure a clean solution-to-delivery handover — transitioning architecture, scope, and assumptions to project/delivery teams for successful execution.
- B

📌 Sr Architect (Hinjawadi)
🏢 Birlasoft
📍 Hinjawadi