1.KONE:
Did you know KONE moves two billion people every day? As a global leader in the Elevator and Escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide, joined together by a shared purpose: to shape the future of cities. In 2024, we had annual net sales of EUR 11.0 billion.

2.About GSS:
Global Spares Supply (GSS) provides all the spares, tools and field support that are needed to perform maintenance that exceeds our customer's expectations. Cost effectively and on-time.
- Quality spare parts for Elevators, Escalators and Automatic Building Doors
- KONE parts, commercial parts, strategic parts & competitor parts
- Tools, Personal Protective Equipment (PPE) and working clothes
- Supply Chain solutions and delivery management.

3.Why this role?:
We are seeking this role to provide technical assistance to field teams and support on the lifecycle of elevator, escalator, and building door products. This role combines hands-on technical knowledge with digital tools and data management to drive efficiency, ensure material data quality,



and deliver high-quality spare technical solutions across global operations.

4.What will you be doing?:
- Assist Frontlines with accurate material identification.
- Maintain and manage Material Master Data / Product Data.
- Experienced in current material creations and BOM Management
- Conduct material replacement studies, ensuring functionality, quality, and safety.
- Perform physical material identification against existing material databases.
- Offer spare parts technical support to service technicians and frontline teams.
- Handle Request for Quotation (RFQ) processes for new and existing materials.
- Execute tasks assigned by the Team Leader or Manager effectively.

5.Required Skills:
- Strong knowledge of SAP, PDM/PLM systems, and BOM interpretation
- Familiarity with Elevator, Escalator and Building Door products
- Proficiency in O365, SharePoint, and engineering drawing tools
- Effective c

📌 Technical Support Engineer (Chennai)
🏢 Kone
📍 Chennai