Roles & Responsibilities
- Handle customer queries through chat in a professional and timely manner.
- Resolve customer concerns while maintaining high service quality.
- Provide accurate information regarding hotel bookings and services.
- Maintain chat quality, productivity, and customer satisfaction metrics.
- Document customer interactions accurately in the system.
- Follow company policies and standard operating procedures.

Eligibility
- Graduate freshers are eligible to apply.
- Good written English communication skills are mandatory.
- Willingness to work in rotational shifts.
- Comfortable working from the Gurgaon office.
- Minimum AMCAT score of 65 required.
- Positive attitude and customer-centric approach.

Advantages
- Salary up to Rs.



24,000 in hand (Freshers:Rs. 19,000 in hand).
- 5-day working week.
- Both-side cab facility.
- Provident Fund (PF) and Employee benefits.
- Health insurance coverage.
- Paid leaves as per company policy.
- Career growth and learning opportunities in a leading customer support environment.

Pay: ₹19,000.00 - ₹24,000.00 per month

Benefits:
- Health insurance
- Paid sick time
- Provident Fund

Language:
- English (preferred)

Location:
- Gurgaon, Haryana (preferred)

Work Location: In person

📌 Customer Support Executive (Gurugram)
🏢 Orrica Edge
📍 Gurugram