Key Responsibilities

A. Daily Hospital Operations
- OPD, IPD, Emergency, ICU, OT, Diagnostics, Pharmacy aur other departments ka daily functioning monitor karna.
- Hospital opening-to-closing operations ki supervision.
- Patient flow aur waiting time ko improve karna.
- Doctors, nurses, technicians aur support staff ke beech coordination.

B. Staff Management
- Staff attendance, duty roster aur manpower deployment monitor karna.
- Staff discipline aur punctuality maintain karna.
- Staff performance ka regular review.
- Shortage of manpower ko identify karke Management ko report karna.
- Recent staff onboarding aur orientation mein support.

C. Patient Experience
- Patient complaints ko promptly resolve karna.
- Patient feedback lena aur service quality improve karna.
- Reception aur billing desk ki efficiency monitor karna.
- Patient admission, discharge aur transfer process ko smooth banana.

D. Revenue & Financial Operations
- Daily OPD, IPD, Emergency, Diagnostics, Ultrasound, Pharmacy aur other revenue ka monitoring.




- Billing leakage aur unauthorized discounts ko prevent karna.
- Cash collection aur billing reconciliation ko monitor karna.
- Daily revenue report Management ko submit karna.
- Outstanding payments aur credit patients ka follow-up.

E. Doctor & Consultant Coordination
- Consultant doctors ke schedules manage karna.
- Visiting consultants ki availability ensure karna.
- New doctors/consultants ke recruitment mein Management ko support karna.
- Doctor-wise OPD, procedures aur revenue performance ka monitoring.

F. Marketing & Business Development
- Hospital ki OPD aur IPD growth ke liye local marketing activities coordinate karna.
- Medical camps, health check-up camps aur awareness programs organize karna.
- Local doctors, clinics, pharmacies aur referral network ke saath professional coordination.
- Daily OPD badhane ke liye actionable strategies implement karna.
- Digital marketing team ke saath coordination.

G. Inventory & Procurement Coordinatio

📌 Hospital Operations Manager Giridih Jharkhand
🏢 KIRAN VELLORE HOSPITAL
📍 Giridih