Front office Executive (FOE)

I, J.D/Role
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
- Attending calls
- Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk inn register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
- Co coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
- Housekeeping of office.
- Supervising Office Assistant & House Keeping Staff.
- Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).




- Supervise if the office equipments are working in order like fax m/c, printer, PABX system etc.
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.

II, Skill Set (FOE)

Ø Must have positive communication skill.

Ø Friendly attitude will be helpful.

Ø Good analytical skill is essential.

Ø Good interpersonal skills/Soft Skills

Ø Must be flexible with working time.

Ø Should Speak English, Hindi, Telgu Fluently.

Ø Should be a quick learner.

Ø Multi tasking ability.

Ø Should possess an attitude to serve and help people.

Ø Customer Service o

📌 Front Office Executive (Ranchi)
🏢 Hearing Solutions
📍 Ranchi